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Forum Discussion
Logins do not always log in
I have just migrated to the Family version of 1Password and have set up the master vaults. The logins now do not always log in--sometimes double clicking causes a box to pop up with a list of items ...
Hey @jconison ,
We'll need some more info here in order to provide further suggestions.
Which browser are you using? Safari? Chrome?
If you are not using Safari, what is the extension's version in your browser? You should see a little 1Password icon in the browser's toolbar, on which you can right click and select "Manage Extension" to see what version it is.
Also, if you click the extension icon in the browser toolbar and open a website from there instead of from the desktop app, does it work as expected?
