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Forum Discussion
Mac app refuses to accept password but works on web
Paid user w family account. I have my Emergency Kit but not sure if I have the right password.
I can log in to my.1password.com using my email address, secret key, and password. But when I use the...
If you are sure that there is nothing in your Primary vault that you need, you can remove it:
- With 1Password for Mac open, from the menu bar choose Vault > Switch to Vault > Primary.
- Choose Vault > Delete Vault.
Please let us know how it goes!
