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Former Member's avatar
Former Member
4 years ago

Mac Chrome presents 2 login windows and lags

Hi, Here's the process when I try use the Chrome extension since updating to the latest version. 1. Cmd+shift+x opens both dialogues below 2. I enter my password into the one on the left which...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

Hey @mcdonnp1

First, let's check that integration is properly enabled:

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, toggle "Integrate with 1Password app" off and on again.

We'll then want to make sure we fully quit and relaunch both 1Password and your browser:

  1. Quit 1Password completely by holding down the Control and Option keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar beside the  logo.
  2. Quit your browser.
  3. Open and unlock 1Password.
  4. Open your browser and test again to see if the issue is resolved.

Let me know how it goes.