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Former Member's avatar
Former Member
4 years ago

Mac Chrome presents 2 login windows and lags

Hi, Here's the process when I try use the Chrome extension since updating to the latest version. 1. Cmd+shift+x opens both dialogues below 2. I enter my password into the one on the left which...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

@mcdonnp1

Can you try the beta version of 1Password for your browser and let me know if it helps? Use 1Password beta releases

If it's still not working, I'd like to ask you to create some reports from your Mac:

Console log from your browser: https://support.1password.com/cs/extension-console-log/
Diagnostics report from 1Password for Mac: https://support.1password.com/diagnostics/

Send the reports to us at support+x@1password.com with and include a link to our current discussion. Someone from our team will take a look and let you know what we find.