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Former Member's avatar
Former Member
4 years ago

Mac OS - Touch ID no longer working

Hello - in the past few months since the major Mac OS upgrade to Monterey I've been asked to enter my 1Password password everytime my Mac hibernates/closes when using Chrome - can you advise if there...
macos
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Thanks so much for confirming @tom9417! Can you complete the following steps to see if it helps resolve the issue?

  1. Open & Unlock 1Password.
  2. From the menu bar, select 1Password > Preferences > Security.
  3. Deselect Touch ID and type in your Master Password.
  4. Reselect Touch ID.

After completing the above steps, does the behaviour that you were experiencing change?