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Forum Discussion
MacOS 14.4 fingerprint option not configurable
My fingerprint reader is enabled and working on my MAC 14.4, but 1password fingerprint option can not be enabled. It is grey'd out and not selectable. I have tried removing my fingerprints, rebootin...
1P_Dave
Moderator
ModeratorI'm sorry that the steps didn't work. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144783/macos-14-4-fingerprint-option-not-configurable
- Your forum username:
wentwort - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
