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Forum Discussion
romanzipp
7 months agoNew Contributor
macOS Firefox: Disable system Security Key Prompt
I would like to create a security key for a Microsoft account. When trying so, the macOS system dialog will prevent 1Password from accessing/saving the newly created Security Key from Microsoft.
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1P_Evon
1Password Team
6 months agoHello, romanzipp. Thank you for reaching out. I'm sorry about the issue you're running into with 1Password in the browser. Based on the details, since 1Password in the browser couldn't save the passkey, the option to save the passkey fell back to the browser.
I've done some testing and didn't run into the same behaviour, and the 1Password extension offered the Save passkey prompt to save it to 1Password.
Does this problem occur on all websites or just this specific one? Does restarting the 1Password desktop app and then your browser improve the behaviour?
-Evon