Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
2 years ago

Making a new account on www.weller-tools.com is broken

The generated password is created but never fills the "password" field of the 1Password popup window.

1Password Version: Not Provided
Extension Version: 2.10.0
OS Version: Windows 10
Browser:_ Edge/Chrome
Referrer: forum-search:weller

browser extension
  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi @eleazar6, thanks for reaching out!

    I've tested things on the Weller website, and I was able to recreate the issue. It appears that even though the password meets the site requirements, it's not being stored. I've made our development team aware about the issue and apologize for the inconvenience.

    In the meantime, you can try the following steps to save the password when signing up on this website:

    1. Visit https://www.weller-tools.com/us/en/user/login.
    2. Under "Join Weller Tools" enter your details in the following fields: First Name, Last Name, E-mail, and Confirm E-Mail.
    3. Click in the "Password" field.
    4. Click the 1Password icon in your browser's toolbar.
    5. Click the Menu icon and select the Password Generator.
    6. Ensure that the password is matching the site requirements, then click to copy the password.
    7. After copying the password, click the "Autofill" button to autofill the same password.
    8. In the save prompt, paste the copied password in the empty password field.
    9. Click to Save the item.

    ref: dev/core/core#22009