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Forum Discussion
Solved
Manage Access of Vault (in Windows app)
After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the "X" button to ...
FYI: It turns out that I had "offline items" in my account. I was directed on how to deal with them; and afterwards, the dialog was displayed properly.
1P_Dave
Moderator
ModeratorThank you for the screenshot. That definitely isn't right. So that I can investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/149688/manage-access-of-vault-in-windows-app#latest
- Your forum username:
robert1p - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
