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Forum Discussion
MFA (OTP) on gmx.net not working
Hi, I've already read the discussions regarding GMX issues along with MFA. However for me it's still not working as the OTP code won't be filled out automatically. I tried Chrome and Firefox on a Mac...
1P_Evon
1Password Team
1Password TeamHello toni421, thank you for writing in. I'm sorry to hear about the trouble.
So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to support+forum@1Password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145057
- Your forum username: toni421
- A collected page structure:
- Navigate to the page exhibiting the behaviour.
- Right-click the problematic field and select 1Password > Help > Collect Page Structure.
- 1Password will save a .json file to your "Downloads" folder.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
We look forward to assisting you further.
-Evon
