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Forum Discussion

Manaburner's avatar
Manaburner
Frequent Contributor
7 months ago

Mobile Safari Extension does no longer load after updating to app version 8.10.38

Hi there, after installing beta version 8.10.38, the Safari extension does no longer load when Safari has been force-quit. This might also happen when Safari is paused by iOS, but this of course ha...
ios
1bvr's avatar
1bvr
Occasional Contributor
7 months ago

Hi 1P_Dave. I encountered the issue again today despite having Share Across Devices disabled now. It seemed to help for a few days.

The steps you provided are the workaround I’ve been using to get the extension working again, but it is a frequent occurrence. I had to do the workaround steps to get into the extension in order to generate the diagnostic file, but there is no General tab in the extension settings (step 3).