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Forum Discussion

Lauz's avatar
Lauz
New Contributor
4 years ago

My extension is not opened with the application

Hello, I just recieved a new PC for work. But, since, the extension cannot be opened with the desktop application. I must unlock the extension manually. I use the last version of 1Password ...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

Lauz

If MS Edge is managed by GPO, it's possible that they have policy in place that prohibits native messaging between 1Password and your browser. First, I'd like to confirm that 1Password for your browser is making the appropriate attempts to communicate with 1Password for Windows. I'd like to ask you to grab a console log from your browser and send it to us at support+x@1password.com, with a link to our current discussion. One of our team members will have a look and we can dig further into policies there.