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DBLClick's avatar
DBLClick
New Contributor
2 years ago

Navy FCU does not autofill in FireFox

Using One Password to browser extension for firefox, you open page https://www.navyfederal.org/ and fill. Doe not fill using FireFox browser, but does Autofill in Chrome / Edge Browser.


1Password Version: 8.10.8
Extension Version: 2.12.2
OS Version: MacOS Ventura 13.5
Browser:_ Firefox 114

  • DBLClick's avatar
    DBLClick
    New Contributor

    that works, but when you have it saved you should be able to select in 1PW and then open / autofill. That's when it doesn't not work.

  • Former Member's avatar
    Former Member

    Hey DBLClick I tested filling on the Navy FCU website in Firefox and did not have any issues: https://share.cleanshot.com/xqXbmRDJ. Though filling does work for you in other browsers, could you manually save a new login for the site in Firefox and then see if that fills? Here's how to manually save a login: https://support.1password.com/save-login-manually/

    If it still doesn't fill, then please let me know the following:

    • What steps are you taking to fill? For example, are you selecting the login from the inline menu or using a keyboard shortcut?
    • What in specific happens when you try to fill the login in Firefox? Does the extension not respond at all?
    • Do you have trouble filling logins on other websites in Firefox?
    • Do you have any other extensions installed in Firefox? If so, what are they?

    Let us know how things go. We hope to hear from you again.