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System's avatar
System
Super Contributor
2 years ago

Need help saving a passkey for my Google account

This discussion was created from comments split from: Passkey and iPhone.
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

bugwhat and OAW

I'm sorry that you're both having trouble signing into your Google account using a passkey. I just tested the process again myself and I'm able to use a passkey to sign into my Google account on my iPhone. Can you please try the following:

  1. Open and unlock the main 1Password app on your iPhone, find the Login item for your Google account and confirm that you see a saved passkey.
  2. Open Safari.
  3. Go to: https://accounts.google.com
  4. Type in your email address and tap Next.
  5. You might see two different screens:
  6. If you see a screen that says "Use your passkey to confirm it's really you" then tap Continue.
  7. If you see a screen asking for your password then tap Try another way and then tap Use your passkey.
  8. The 1Password "Sign in with your passkey?" prompt will appear. Tap Continue. Unlock 1Password and you'll be signed in.

If one of these steps doesn't work then can you please tell me exactly which step and describe what you see on your screen. 🙂

-Dave