new Browser + App unlock = big fail

mtissington thanks for your response!

Yes, I am ware they are linked - however this is a NEW issue with the functionality - it used to work with the previous release.
Have you changed the default behavior to now close the app instead of minimize it to the dock?

Could you clarify if you're referring to 1Password 7 or an older version of the 1Password 8 app? Once you confirm that, I can provide more details.

Also. I'm not sure you have understood.
I press Ctrl+\ and unlock the app - no password is entered, I press ctrl + \ again, and again I'm prompted to unlock.
When this happens, I have to open the app, press ctrl + \ and then it works.

Sorry for any confusion or misunderstanding. I was going off of what you wrote in your first message, quoted below:

I'm in the browser and need to fill login & password. I press Ctrl + \ to fill and am prompted to unlock the app?
It unlocks, but the browser is still locked. In order to unlock the browser I now need to launch the app, unlock it and leave it open then I can go back to the browser and with a little luck I can press Ctrl + \ again and the details are filed.

If you unlock the app and then press X close the window (in order to focus on the browser), that would quit the app, lock it up again, and lock up the extension again. You would have to unlock the app/extension once more to use them. That is the behavior with 'Keep 1Passsword in the menubar' off.

However, if that is not what is happening, then I'd like for you to take a screen recording of what you're seeing and share that with us. Please attach the recording to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/140924/new-browser-app-unlock-big-fail#latest
• Your forum username: mtissington

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!