Forum Discussion

bobsully's avatar
bobsully
New Contributor
25 days ago
Solved

New Items aren't instantly available

Wondering why a new Items instantly available to review or edit after joining a site.  I have done a complete reinstall of version 8 on a Mac the the problem still exists.  I checked my iPhone and its there, then shows up eventually on the Mac.

1password.com
macos

3 Replies

  • bobsully's avatar
    bobsully
    New Contributor
    17 days ago

    I reinstalled the app and seems things seemed to improve.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      17 days ago

      Hi bobsully​, I'm glad to hear that things have improved after reinstalling the app - thanks for letting us know!

      If you run into any further issues, don't hesitate to reach back out and we'll be happy to investigate further.

      - Gem

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    25 days ago

    Hello bobsully​! 👋

    I'm sorry that you're not immediately seeing new items in the 1Password for Mac desktop app. If you manually lock and then unlock the 1Password app, do you see the items instantly appear? 

    I look forward to hearing from you.

    -Dave

    Issue=FRAM-498