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Forum Discussion
lucaberta68
7 months agoNew Contributor
New Zscaler web login for admins Zidentity stopped working
I manage a number of Zscaler cloud instances for different customers, and I have been successfully using 1Password on my MacBook Air using Safari for a long time.
Over the last year or so a new Id...
lucaberta68
7 months agoNew Contributor
Let me add a comment based on the additional testing that I have just done.
It looks like the issue is caused by the browser extension and its timing with the web page requesting the password.
I have tried to troubleshoot the issue by turning off the "Sign in automatically after autofill" option in the configuration of the browser extension like so:
and things now are working, but I obviously have to click thru to the TOTP request page manually, and likewise I have to accept the TOTP manually before I eventually am logged in.
Ideally I would like to see the autofill work fine, but there seem to be some issue with the new HTML or JS code on the Zidentity login and password page, and this breaks autofilling by the browser extension.
This is the version of the browser extensions that I am currently using:
What might be causing the password entry issue?
Many thanks,
Luca