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Forum Discussion
No extension found on Firefox and Chrome
Hi,
something is no longer working. When I try to login with command+# I see on both browsers (Firefox + Chrome) I have to install the browser extension for browser fill out. No I deleted the exten...
Hey Philipp I'm sorry for the trouble you're experiencing with this. I totally understand any frustration caused. We're here to help get things sorted. 🙂
It sounds like the browser extension and the desktop app aren't communicating correctly. Try these steps and see if it helps refresh things into a working state:
- Right-click the 1Password icon in the browser toolbar and click 'Settings'.
- Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off.
- Scroll down to "Accounts & vaults".
- Sign out of your account and Sign in again.
After that, please give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser. Once your computer turns back on, continue with the following:
- Open and sign into the 1Password desktop app.
- Then go ahead and re-open the web browser and turn on the "Integrate with 1Password app" option again.
I hope this helps! Let me know if things persist.
