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Forum Discussion
None of the Chrome, Firefox or Safari extensions work since upgraded to 1Password8 on Mac
None of the Chrome, Firefox or Safari extensions work since I upgraded to 1Password8 on Mac recently.
Previously I could just click on the website in 1 Password and the page would open in all my my...
Hey @Jason0, sorry about the trouble with 1Password in Firefox. Could you try the additional steps below to see if they help?
- Right-click the 1Password icon in your browser toolbar and choose Settings.
- Under General, disable "Integrate with 1Password app".
- Fully quit 1Password app and browser.
- Restart the 1Password app and then open browser.
- Right-click the 1Password icon in your browser toolbar and choose Settings.
- Under General, re-enable "Integrate with 1Password app".
- Test things out with the extension.
If that doesn't help, I'd like you to send over the following so we can take a closer look at what may be going on:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/135619/none-of-the-chrome-firefox-or-safari-extensions-work-since-upgraded-to-1password8-on-mac#latest
* Your forum username: Jason0
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
