Forum Discussion

Former Member

3 years ago

Offer to save passwords prompt is not working

The offer to save passwords prompt is not working, I tried on both Windows and MacOS (12.6), none of them works. Is there any way to fix it? 1Password Version: 8.9.5 Extension Version: 2....

browser extension

steph_giles

1Password Team

3 years ago

Hey @Cyanok,

Are you referring to the 'Save in 1Password' button that appears beneath a field? What happens when you click on it?

In addition, can you let me know if this is happening on a specific website?

Thank you!

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to save passwords prompt is not working","id":"message:62283","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:62283"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:62283"},"body@stripHtml({\"truncateLength\":200})":" The offer to save passwords prompt is not working, I tried on both Windows and MacOS (12.6), none of them works. \n\n Is there any way to fix it? \n\n \n\n 1Password Version: 8.9.5 \nExtension Version: 2....","body@stringLength":"337","rawBody":"

The offer to save passwords prompt is not working, I tried on both Windows and MacOS (12.6), none of them works.

\n\n

Is there any way to fix it?

\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.8
\nOS Version: Windows 10 Pro 21H2 (OS Build 19044.2075)
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-10-04T03:00:34.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:62283_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":125},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

The offer to save passwords prompt is not working, I tried on both Windows and MacOS (12.6), none of them works.

\n\n

Is there any way to fix it?

\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.8
\nOS Version: Windows 10 Pro 21H2 (OS Build 19044.2075)
\nBrowser:_ Chrome

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:62283":{"__typename":"Conversation","id":"conversation:62283","solved":false,"topic":{"__ref":"ForumTopicMessage:message:62283"},"lastPostingActivityTime":"2022-10-06T09:58:00.000-07:00","lastPostTime":"2022-10-06T09:58:00.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:62283":{"__typename":"ModerationData","id":"moderation_data:62283","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:62283_1":{"__typename":"Revision","id":"revision:62283_1","lastEditTime":"2022-10-04T03:00:34.000-07:00"},"ForumReplyMessage:message:62284":{"__typename":"ForumReplyMessage","id":"message:62284","conversation":{"__ref":"Conversation:conversation:62283"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":62284,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Offer to save passwords prompt is not working","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:62284"},"parent":{"__ref":"ForumTopicMessage:message:62283"},"body":"

Hey @Cyanok,

\n\n

Are you referring to the 'Save in 1Password' button that appears beneath a field? What happens when you click on it?

\n\n

In addition, can you let me know if this is happening on a specific website?

\n\n

Thank you!

","body@stringLength":"248","rawBody":"

Hey @Cyanok,

\n\n

Are you referring to the 'Save in 1Password' button that appears beneath a field? What happens when you click on it?

\n\n

In addition, can you let me know if this is happening on a specific website?

\n\n

Thank you!

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