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Forum Discussion
OnMail.com not working
1Password can't autofill on mail.onmail.com. Manual copying the password works. 2FA code doesn't autofill. Copy the code from extension and paste in the field, invalid code, writing it manually from ...
steph_giles
1Password Team
1Password TeamHey @Scoffbrand,
I have done some testing on the login form and found I was able to fill the fields after saving my login manually, here's how:
- Go to the log in page
- Manually enter your log in details but don't click enter or sign in.
- Right click the 1Password icon in your browser toolbar and choose 'Save Login'
- Give it a title and click Save.
- Now refresh the page and see if you are able to fill.
Let me know how you get on with this.
As for the 2FA code I am unable to test this without an account however it's interesting that you are able to fill if you copy the code from your phone. In order for 2FA to work, both the website and your device need to generate the same exact 2FA code at the same time. If the website generates one that is different than yours, you will get an error that your code is incorrect.
2FA is highly reliant on your device’s clock so my first suggestion would be to check the computer’s clock and make sure it is as accurate as it can be, you can check with this website: https://time.is/.
Once you have confirmed the time is correct and if you are still having trouble let us know so we can try a different approach.
