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Former Member's avatar
Former Member
2 years ago

OTP failing when both app and browser-based exist together

I keep my software, operating systems, etc up-to-date, and my issue has only appeared in the last two weeks. I have found - for some sites - that if I have 1Password generating the OTP for MFA, if...
browser extension
Former Member's avatar
Former Member
2 years ago

Thanks for the quick reply.

Using the OTP in the browser was failing, as was using the desktop app. However, manually entering from 1Password on IOS did work.

I decided to start afresh with the sites I was having trouble with: PayPal, Dext, Cloudflare. So I disabled MFA on all of them, and then recreated them.

Now, all are in sync again, and appear to be working.

When I compare the OTP displayed on the computer and the phone they are the same, and within one second of each other.

I think this must have been a 'user problem'... 😃 at some level. But appears OK now.

Thanks.