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crabshell7's avatar
crabshell7
New Contributor
6 months ago
Solved

PassKey in Google Stopped Working

What can I do to fix Google Passkey. It suddenly seems unable to locate the key even though the key is activated. Where does 1Password store the key in MacOs?

  • Hello crabshell7​! 👋

    I'm sorry that you're running into trouble with passkeys. Can you tell me a little more about what exactly is going wrong? Have you already saved a passkey for your Google account in 1Password? Or did you save it somewhere else? 

    If you haven't yet saved a passkey for your Google account in 1Password then follow these steps: Save and sign in with passkeys in your browser

    -Dave

4 Replies

  • Hello crabshell7​! 👋

    I'm sorry that you're running into trouble with passkeys. Can you tell me a little more about what exactly is going wrong? Have you already saved a passkey for your Google account in 1Password? Or did you save it somewhere else? 

    If you haven't yet saved a passkey for your Google account in 1Password then follow these steps: Save and sign in with passkeys in your browser

    -Dave

    • crabshell7's avatar
      crabshell7
      New Contributor

      I recreated the passkey per your instructions and it now works

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        I'm happy that saving a new passkey resolved the issue! 🙂

        -Dave

  • AJCxZ0's avatar
    AJCxZ0
    Silver Expert

    It will help others help you if you describe in some detail what you did, the circumstances in which you did it, what happened when you did it, and how that differed from what you wanted or expected.
    If you can show something rather than just tell about it, then do so.