Passkeys: Amazon_confusing behaviors_ often "No items to show"

Hello Welcome503! 👋

Welcome to 1Password and to the community, we're happy to have you here. I'm sorry that you ran into problems saving a passkey for your Amazon account in 1Password. I can't reproduce the "No items to show" message that you're seeing when signing into your Amazon account using Firefox on my own Mac.

So that I can better understand the situation can you tell me what website address you have saved for your Login item for Amazon in 1Password? Don't send me your username or password, just the website address.

when 1Password Desktop App launches from the "website title" bar of an entry...does it use the system's default browser?

If you click on the website address from within the desktop app then 1Password will open and fill that login using your default browser. You can change your default browser by following these steps:

1. Click on the  in the menu bar and then click System Settings.
2. Click Desktop & Dock.
3. Set "Default web browser" to the desired option.

I hope that helps! 🙂

-Dave