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Forum Discussion
Former Member
2 years agoPasskeys and multiple accounts for a site is broken
I have multiple accounts on a site that supports passkeys. I successfully migrated the accounts to using passkeys, however, when I go to log in, I select to use a passkey and it just automatically su...
Former Member
2 years agoHey again Backspaze!
Thanks for confirming that. It seems a bit odd to link the key to a browser as this makes it more difficult to use passkeys effectively. You'd have to register a passkey for every browser on every device you use, and can't use the passkey in an incognito session.
1Password doesn't tie passkeys to the browser, but it appears that Google is doing so. This is something that we're only seeing for passkeys created for Google accounts. Passkeys for other accounts and websites saved to 1Password do not run into this issue.
There's not much that we can do our end about this limitation, but we do hope that Google will be able to improve on their implementation of passkeys after some time. We also encourage you to leave feedback about this to Google. Here's a guide on how to do that: https://support.google.com/chrome/answer/95315
When I click on Continue, the authentication loop I'm talking about is that 1Password in the browser shows a notification in top right corner about trying to sign in with the passkey, but it's always trying to use the Google account listed at the top in 1Password.
I just tested again and as long as I select the account beforehand on the website via Google, I don't run into this issue. Are you able to record the behavior that you're seeing and share that with us?
Make sure to include the account selection in your recording so that we can review the entire process from your end and so that we can figure out where things are going wrong.
After you have the video, please attach it to an email message addressed to support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/140854/passkeys-and-multiple-accounts-for-a-site-is-broken
- Your forum username: Backspaze
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!