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Forum Discussion

wavesound's avatar
wavesound
Frequent Contributor
2 years ago

Passkeys do not work with Microsoft 365

When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step. https://mysignins.microsoft.com/security-info Same error in Chrome and Brave. I was able to cancel the...
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ajh0912's avatar
ajh0912
Contributor
2 years ago

@dcoletta that is the correct area to add 2FA methods, but Microsoft haven't yet implemented support for Passkeys in Entra ID (formerly Azure AD). That's the system that Microsoft 365 uses for authentication.

Your admins have the option to enable 'Security Key' in the list, if they do this. But that does not enable the support for Passkeys.