Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Passkeys do not work with Microsoft 365
When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step.
https://mysignins.microsoft.com/security-info
Same error in Chrome and Brave.
I was able to cancel the...
It is Oct 21 2023 now and the 1Password Chrome Extension + Passkey still does not work for Microsoft 365.
The way to reproduce:
- The system admin should have enabled FIDO2 in the "Authentication methods | Policies" at "Microsoft Entra Admin Center": https://entra.microsoft.com/
- Go to "Microsoft 365 My Sign-Ins > Security Info" at https://mysignins.microsoft.com/security-info
- Click "Add sign-in method"
- Select "Security key" in the dropdown menu, then click "Add":
- Click "USB Device", then click "Next":
- Microsoft 365 will redirect to a new page to setup the security key, where the 1Password Chrome Extensions popup will show up as expected. Save the passkey in the 1Password popup.
- After the passkey is saved in 1Password, the Microsoft 365 will redirect back to the last step:
- After typing in the name, click "Next". Microsoft 365 then will fail to save the Passkey:
