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Forum Discussion
Passkeys do not work with Microsoft 365
When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step.
https://mysignins.microsoft.com/security-info
Same error in Chrome and Brave.
I was able to cancel the...
Passkeys for Microsoft 365 will depend on a couple of factors - the main being where the authentication comes from at Microsoft. If this is coming from Entra (Work/School users) then the rollout for passkeys has been pushed several times since it was announced back in Sept '23... but the partially good news is that they have announced recently that they expect to globally rollout passkey support by end of the April '24 and be completed by May '24. The caveat is that Microsoft will only allow DEVICE-BOUND passkeys, so 1Password will continue to be rejected (as per the OP screenshot) as the 1Password passkey system is considered transportable (the AAGUID will be blocked by MS).
If your authentication is for a personal account, then passkey support has been available for some time, both device-bound (Yubico 5/ WebAuthn keys) as well as PWM-based passkeys.
Unfortunately, this is NOT a 1Password issue to resolve - it is how MS have specificialy/purposefully designed it; and nothing in any of the developer (or Entra ID) notices to admins suggest they are likely to support non-device-bound passkeys in a non-personal MS account any time soon.
