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Forum Discussion
Passport 8 locking at least in the web icon
I do not know if this is a function of some recent change. I was away for four days and now 1P web icon shows locked after each time I close my browser. I have checked Settings and that has not chang...
Firstly, Thank you for responding.
I did everything you suggested: no change
I have created the diagnostics report and Console log to the best of my ability. Creating the console log required me to recreate the environment. Since to recreate the environment I have to shut down Edge and therefore the console, I was not sure how to do that. I simply unlocked the browser icon with the console open and saved that.
Two additional bits of info:
1. If I unlock 1P on my desktop, the web browser icon does not unlock and I have to do that separately. It then relocks when I close the browser.
2. I use Edge and I get the message that there is an update available. However, there is no update available I am running the latest version of Edge. I do not know if this part of my problem or a separate one altogether. I have read in the forum that I should detach 1P in the Browser from 1P on my PC. I have absolutely no intention of doing that. If there is a known issue here it is for 1P to fix it not for 1P to suggest the user make a sub optimal decision.
