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Forum Discussion

Andrew42's avatar
Andrew42
Frequent Contributor
2 years ago

Passport 8 locking at least in the web icon

I do not know if this is a function of some recent change. I was away for four days and now 1P web icon shows locked after each time I close my browser. I have checked Settings and that has not chang...
browser extension
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello @andrew42,

Thanks for sending along these additional details and your email to the Support team. I apologize for the troubles.

The issue with the shared lock state was recently discovered and extends to other browsers as well. Your report has been added to our internal issue following that email and the team is continuing to investigate.

This issue is only present with the Nightly version of 1Password. If you'd like to revert to the Production version, you can follow the steps below, but please be sure you have a copy of your Emergency Kit so that you always have access to your account:
1. Uninstall the Nightly version of 1Password.
2. Follow this guide to reset the 1Password app on Windows.
3. Download and sign in to 1Password: Get the 1Password apps

If you have further questions or concerns, please continue to do so via email conversation to keep things tidy. We'll respond there soon!

ref: dev/core/core#22209
ref: RTG-71613-333