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Forum Discussion
ESpangler
2 years agoNew Contributor
Password is required nearly EVERY time on my iPad. HELP
I’ve been a user for many years now. For some reason, my password is now required on my iPad nearly every time I navigate to sites that require the password. I’ve checked settings, and can not find w...
1P_Dave
Moderator
2 years agoThat definitely doesn't sound right. So that we can investigate further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/139269/password-is-required-nearly-every-time-on-my-ipad-help
- Your forum username:
ESpangler
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave