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Forum Discussion
Popup to save new logins doesn't work
Ok, I use 1Password on Mac, Windows and iOS, and have recently been seeing the same issue across platforms. Well, for sure on Safari on macOS and iPadOS.
When I create a new login to a website, or...
1P_Dave
Moderator
ModeratorHello jfmorris! 👋
I'm sorry that the save prompt from 1Password in the browser isn't responding on your Mac. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/148625/popup-to-save-new-logins-doesnt-work - Your forum username:
jfmorris
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
