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Forum Discussion

Former Member's avatar
Former Member
3 years ago

preferences doesn't work to extend lockout

My screen locks after 10 minutes, which isn't long enough. I have tried resetting the time to 30 minutes, an hour, and NEVER in preferences. It continues to lock me out after 10 minutes. That's my...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @sShiloh7

Could you post a screenshot of your current Security settings in 1Password? Here's what to do:

  1. Open and unlock 1Password.
  2. Click the 1Password menu (next to the  Apple menu) > Preferences...
  3. On the Security tab, take a screenshot.

☞ If you press ⇧⌘4 (Shift–Command–4), then press the Space bar, you'll be able to take a screenshot of just the Preferences window by clicking on it.

  1. Post that screenshot here, using the 📄 document button in the comment box to attach it (or you can drag and drop it in).

🔍👀 Before posting, check that no personal information such as any full names, usernames, passwords, your credit card number, Secret Key or account password are visible.️

I look forward to hearing from you. :)

— Grey