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Former Member's avatar
Former Member
3 years ago

Problem with 1Password in Chrome

I use 1Password extension in Chrome (Windows). I don't use an app on this computer. The problem is that every 1-2 days I get alert from extension that I have to authenticate again using web page (e-m...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Aphex,

I'm sorry for the trouble, it sounds like you might be running into an issue our developers are currently investigating. For now, I recommend trying the following to see if it helps:

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select Settings.
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( â‹® ) three dots to sign out of your account.
  5. Click "+ Sign in to a new account" to sign back in.
  6. If you use the 1Password desktop app on your computer, go back to General and re-enable "Integrate with 1Password app".

Let us know how you get on!

ref: dev/core/core#19097