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Forum Discussion

Former Member's avatar
Former Member
2 years ago

QR Code Detection failed

Hi, we've just purchased 1password for our company and I wanted to add 2fa for our services. I downloaded the latest app 1Password for Mac 8.10.3 (81003012) and all I got is the error message QR ...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

You'll notice that a lot of iOS app bring up the screen brightness prior to scanning a code. This happens from my AA app to countless others. Brightness can make the code more distinguishable. For what it's worth, you might find you need to do this where codes are rendered on a grey back ground.

I'm glad to hear things are looking up. If you have a problematic site you can also scan from within 1Password in the browser by clicking the toolbar icon and then the three vertical dots (top right-hand side) and then scan code.