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Forum Discussion
LuisDela
6 months agoNew Contributor
Random "Welcome to 1Password" message in Safari on iOS
Hi,
Im getting the “welcome to 1password in your browser message” on my iPhone xr ios 18 using safari browser. Is this messg legit? And why since I use the 1password app. Thank you.
1P_Dave
Moderator
6 months agoThanks for the reply. I haven't been able to reproduce the issue on my end. A diagnostics report from 1Password on your iPhone will tell me more about what's happening and why 1Password for Safari is randomly opening that web page on your device.
Alternatively, and I know that you said that the message appears randomly, if you can provide any more specific reproduction steps that could help me to reproduce the issue then that would help as well. In addition can you tell me the following:
- What version of 1Password are you using: Find the version numbers for 1Password and your operating system
- Are you able to open and unlock the 1Password app from your home screen?
- Are you able to open and unlock 1Password for Safari from address bar by navigating to a webpage, tapping on the following icon, and then tapping 1Password:
I look forward to hearing from you.
-Dave