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Forum Discussion

LuisDela's avatar
LuisDela
New Contributor
6 months ago

Random "Welcome to 1Password" message in Safari on iOS

Hi, Im getting the “welcome to 1password in your browser message” on my iPhone xr ios 18 using safari browser. Is this messg legit? And why since I use the 1password app. Thank you.
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

LuisDela

I'm still unable to reproduce the issue on my end. Can you try the following:

  1. Fully close Safari on iOS.
  2. Fully close 1Password on iOS.
  3. Open and unlock the main 1Password app from your home screen.
  4. Open Safari and go to any webpage.
  5. Tap on the page settings icon in the address bar (see below)
  6. Tap on 1Password in the menu.
  7. Follow the prompt to unlock 1Password for Safari.

The page settings icon looks like this:

Let me know if you still see the issue once you've done this.

-Dave