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Jim_Kel's avatar
Jim_Kel
New Contributor
9 months ago

RBC Direct Login fails

I have used RBC Direct for years, successfully using 1P. Recently, when I try to login, 1P fills the fields correctly and then attempts to "Enter" or "Sign In". Unfortunately, this creates an error i...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
9 months ago

Jim_Kel

That's correct! The "Sign in automatically after autofill" is a global setting for the 1Password extension, so you'll need to manually click to sign in on websites after filling your credentials when this is turned off. If your preference is to keep it turned on so that you can use it on other sites, then I'd suggest using the drag and drop method or copy and paste to fill your credentials on the RBC login page, then click to sign in.

In the meantime, I've shared your experience with our development team so that they can investigate the issue further. I apologize for any inconvenience.

Let me know if there's anything else I can help with!

-David

ref: dev/core/core#30977