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System's avatar
System
Super Contributor
4 months ago

Repeated setup screen in Chrome

This discussion was created from comments split from: 1Password Repeatedly Asking for Login Across Multiple Chrome Profiles - Solution Needed.
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1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
4 months ago

NJRonbo

I'm sorry that you're experiencing trouble with 1Password on your Mac devices. You mentioned that you haven't received any suitable help from the support team yet. Can you clarify if you've already opened a ticket with support? If so, can you share the Support ID here, so that I can locate the ticket.

If you haven't already submitted a ticket, can you submit one using the steps Evon shared https://1password.community/discussion/comment/717746/#Comment_717746.

I understand that troubleshooting and submitting reports can take some time, but it will be vital in helping to determine what specifically is causing the issue to persist on your devices, and will allow us to escalate the issue to the appropriate team if necessary.

I appreciate your patience and look forward to hearing from you!

-David

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NJRonbo

\n\n

I'm sorry that you're experiencing trouble with 1Password on your Mac devices. You mentioned that you haven't received any suitable help from the support team yet. Can you clarify if you've already opened a ticket with support? If so, can you share the Support ID here, so that I can locate the ticket.

\n\n

If you haven't already submitted a ticket, can you submit one using the steps Evon shared https://1password.community/discussion/comment/717746/#Comment_717746.

\n\n

I understand that troubleshooting and submitting reports can take some time, but it will be vital in helping to determine what specifically is causing the issue to persist on your devices, and will allow us to escalate the issue to the appropriate team if necessary.

\n\n

I appreciate your patience and look forward to hearing from you!

\n\n

-David

","body@stringLength":"1048","rawBody":"

\n\n

I'm sorry that you're experiencing trouble with 1Password on your Mac devices. You mentioned that you haven't received any suitable help from the support team yet. Can you clarify if you've already opened a ticket with support? If so, can you share the Support ID here, so that I can locate the ticket.

\n\n

If you haven't already submitted a ticket, can you submit one using the steps Evon shared here.

\n\n

I understand that troubleshooting and submitting reports can take some time, but it will be vital in helping to determine what specifically is causing the issue to persist on your devices, and will allow us to escalate the issue to the appropriate team if necessary.

\n\n

I appreciate your patience and look forward to hearing from you!

\n\n

-David

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