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Forum Discussion
Safari 13.1.2 1Pwd extension randomly does not unlock first time after Safari is launched.
Periodically when I go to unlock 1Pwd in Safari, my username and password are accepted but the "Unlock 1Password" dialog box stays active and doesn't show the website login item from the 1Password.ap...
Nhat_Nguyen
1Password Team
1Password TeamHello romad,
Thank you very much. We are always ready and happy to assist whenever you need. However, here is another troubleshooting step you can try when the 1Password app has trouble connecting with the browser in case you need it.
Right-click on the 1Password mini icon at the far right corner of the menu bar > select “Quit 1Password Completely” > Quit all browsers > Restart your computer > Try 1Password again.
