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Forum Discussion
Safari browser extension won't unlock...
I've recently installed the app/browser combo (using a family subscription) on a microsoft surface laptop, an ipad, 2 iphones and a mac. All are working fine - except the Safari browser extension fo...
Hi Tommy - thanks for the reply. I checked and was in fact using 2.3.7. I’ve now deleted and reinstalled both the app and the browser extension for the Mac. On one occasion the browser opened for a password but would only take mine (master password) not my family member’s. I have tried everything I can think of to fix this but now am guessing that I might have gotten caught somehow: I did lots of the 1Password membership set-up and also importing of iCloud Keychain passwords on the Mac THEN I set up the account for my family member subordinately to mine. Is it possible that the Mac app and the Safari extension are looking for different account holders or something? I have tried to go in and adjust the accounts but I suspect I’m getting something wrong. Otherwise, 1Password is working fine across several other devices but not the Mac user - which, as life has it, is the one I needed it for most…
