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Forum Discussion
Former Member
3 years agoSafari constantly losing focus with 1Password extension
I've noticed that using Safari on my Mac with the 1Password extension, search fields, the address bar, and other clickable fields are constantly losing focus when I sit on a page for a few seconds. I...
Former Member
3 years agoHi @olfin7, sorry about the issue with 1Password in your Safari browser. It is definitely something we'd like to investigate further. Are you able to send a screen recording of the issue to us so that we can eyes on the exact behavior you're seeing?
Please make sure that your recording does not include any sensitive or private information like your passwords. Outside of that though, please include as much of your screen as you can so that we can get the proper context.
Here's how create a screen recording on a Mac: https://support.apple.com/en-us/HT208721
You can attach the video to an email message addressed to support+forum@1password.com. If the video is too big, please send us an email anyway and we will provide you with a special link to upload your video. The size limit from there is far larger than the size limit for attachments via email.
With your email please include:
* A link to this thread: https://1password.community/discussion/135542/safari-constantly-losing-focus-with-1password-extension#latest
* Your forum username: olfin7
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!