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Forum Discussion
Safari extension always wants password!
Hi,
1Password Extension 2.15.1 always wants the password every time, but I can open the app with TouchID. Even with the app open the extension wants the password.
Cannot figure this out.
P...
1P_Tommy
Moderator
ModeratorHey iwaddo
Nice to see you again. It sounds like we're having trouble with the browser connection back to 1Password. Can you try the following?
1st:
Ensure the following is enabled. 1Password > Preferences (Settings) > General - Keep 1Password in the menu bar
2nd:
If no joy with 1, proceed with the following.
1Password 8 app:
1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
1Password for Safari or other browser:
2. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then disable Integrate with 1Password app.
2 a. Sign out of any accounts you are signed into in the Safari browser. It will be at the bottom of the settings page mentioned in step 2.
3. Quit the browser completely! A full quit, not a close or minimize to the dock.
1Password 8 app:
4. Quit 1Password. Look in the menu bar and locate our helper right-click on it and select Quit.
5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
7. Open your browser.
1Password for Safari or other browser:
8. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then enable Integrate with 1Password app.
9 . There should be no need to sign into any accounts within the browser. The interconnection between 1Password and 1Password in the browser should be all that is needed.
