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Forum Discussion
iwaddo
2 years agoFrequent Contributor
Safari extension always wants password!
Hi,
1Password Extension 2.15.1 always wants the password every time, but I can open the app with TouchID. Even with the app open the extension wants the password.
Cannot figure this out.
P...
iwaddo
2 years agoFrequent Contributor
steph_giles The error occurred again so I have just emailed console log and diagnostics report to support+forum@1password.com linking back to this thread.
BitBot says [#SEF-19881-615]
As I suspected the error occurs after updating the 1Password app.
The app had a blue banner saying restart to update, which I did.
After the update 1Password can be open and unlocked but the Safari Extension always asks for the password.
Judging by the amount of red and 401 errors in the console log there is clearly a communications problem reaching one of the servers.
Please let me know if I can help further
Thank you for your help.