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Forum Discussion

Ben's avatar
Ben
Occasional Contributor
2 years ago

Safari Extension can’t connect to iOS app

When attempting to use the Safari extension, I get the below message: Could not connect to the 1Password App. Try unlocking again. Issue is intermittent, and I’m able to access password...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Ben

Thank you for posting the Support ID, I see that you sent a reply yesterday. One of my colleagues will send you further troubleshooting steps as soon as possible.

To prevent having the same conversation in two places at once, I'm closing this thread.

-Dave

ref: YGL-55148-813