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Forum Discussion

drohr's avatar
drohr
Occasional Contributor
4 years ago

Safari Extension has to be unlocked separately when I already have the 1PW App open?

When I have the 1PW app (vers 8.5) open on my Mac and I am in Safari and need to sign into a site I already have saved in 1PW I am prompted to unlock the 1PW extension (vers Safari 2.2.1). I do n...
betas
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi drohr:

Thanks for asking, and I'm sorry you're running into issues with using 1Password in Safari. Just as a first troubleshooting step, can you try this:
1. Right click the 1Password icon in Safari's toolbar > Choose Settings
2. In the General section, disable "Integrate with 1Password app"
3. Re-enable "Integrate with 1Password app"

After doing those steps, try locking and unlocking 1Password for Mac again, and see if that improves your state of play!

Jack