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Forum Discussion
wagnerone
3 months agoDedicated Contributor
Safari extension not functioning
Hi,
I've engaged support 3-4 times since v8 shipped to attempt to get the Safari 1Password plug-in to work as expected. Since v8 shipped I've relied on universal auto fill to use 1Password in Safa...
1P_Dave
Moderator
3 months agoHello wagnerone! 👋
I'm sorry that you're running into issues with 1Password for Safari. Can you tell me a little more about what specifically isn't working?
You mentioned that you had previously reached out to support. I recommend that you reply to the last email that you received from my colleagues to continue that discussion. My colleagues over on the email support team will be able to ask you for a diagnostics report and collect more information that I can here on the public forum. And, if you've already had a long back and forth over email, I wouldn't want to go over the same steps that you've already taken.
Once you send an email to the team, let me know the Support ID of the conversation (it looks something like [#ABC-12345-678]) and I'll make sure you get a reply as soon as possible.
-Dave