Safari extension often loses connection to 1password

Hey magnmike, I'm sorry about the issues that you're seeing. It does sound like the extension is losing its connection to the 1Password app, which is what is needed to unlock the extension in the browser. Could you try the following to see if it helps?

1. Right-click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Fully quit 1Password app and browser.
4. Restart the 1Password app and then open browser.
5. Right-click the 1Password icon in your browser toolbar and choose Settings.
6. Under General, re-enable "Integrate with 1Password app".
7. Test things out with the extension.

If that doesn't help, I'd like you to reproduce the issue and send over the following so we can take a closer look at what may be going on:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/665784/#Comment_665784
* Your forum username: magnmike

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!