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Former Member's avatar
Former Member
3 years ago

Safari extension stops working – repeatable bug

Bug report! Scenario: Be using Safari. Have had, just moments before, used the extension. Possibly related so I'll mention it: switch user accounts. Two users, one Mac. Both running 1P and the...
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Former Member's avatar
Former Member
3 years ago

Anecdotally I can say that this happens vastly more often with two users signed in to the Mac.

I have two accounts: me, and work. Last week I wasn't signed in to work and I didn't see this issue. Today I am (signed in to both accounts simultaneously) and it's happened twice already.

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extension stops working – repeatable bug","id":"message:37446","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:37446"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:37446"},"body@stripHtml({\"truncateLength\":200})":" Bug report! Scenario: \n\n \n Be using Safari. Have had, just moments before, used the extension. \n Possibly related so I'll mention it: switch user accounts. Two users, one Mac. Both running 1P and the...","body@stringLength":"749","rawBody":"

Bug report! Scenario:

\n\n
    \n
  1. Be using Safari. Have had, just moments before, used the extension.
    2. \n
  2. Possibly related so I'll mention it: switch user accounts. Two users, one Mac. Both running 1P and the Safari extension.
    3. \n
  3. Try to use the extension again. It launches, unlocked, but shows no entries.
    4. \n
  4. Quit 1Password using the menu bar icon.
    5. \n
  5. The extension will lock itself. Unlock it.
    6. \n
  6. Everything works again.
    7. \n
\n\n

This happens at least once a day for me. Has been for a few weeks at least. It's easily fixable so isn't massively annoying, but it's definitely a bug.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.5
\nOS Version: 12.4

\n","kudosSumWeight":0,"postTime":"2022-06-13T18:25:49.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:37446_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":159},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Bug report! Scenario:

\n\n
    \n
  1. Be using Safari. Have had, just moments before, used the extension.
    2. \n
  2. Possibly related so I'll mention it: switch user accounts. Two users, one Mac. Both running 1P and the Safari extension.
    3. \n
  3. Try to use the extension again. It launches, unlocked, but shows no entries.
    4. \n
  4. Quit 1Password using the menu bar icon.
    5. \n
  5. The extension will lock itself. Unlock it.
    6. \n
  6. Everything works again.
    7. \n
\n\n

This happens at least once a day for me. Has been for a few weeks at least. It's easily fixable so isn't massively annoying, but it's definitely a bug.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.5
\nOS Version: 12.4

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:37446":{"__typename":"Conversation","id":"conversation:37446","solved":false,"topic":{"__ref":"ForumTopicMessage:message:37446"},"lastPostingActivityTime":"2022-07-07T22:24:29.000-07:00","lastPostTime":"2022-07-07T22:24:29.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:37446":{"__typename":"ModerationData","id":"moderation_data:37446","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:37446_1":{"__typename":"Revision","id":"revision:37446_1","lastEditTime":"2022-06-13T18:25:49.000-07:00"},"ForumReplyMessage:message:37453":{"__typename":"ForumReplyMessage","id":"message:37453","conversation":{"__ref":"Conversation:conversation:37446"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":37453,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Safari extension stops working – repeatable bug","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:37453"},"parent":{"__ref":"ForumTopicMessage:message:37446"},"body":"

Anecdotally I can say that this happens vastly more often with two users signed in to the Mac.

\n\n

I have two accounts: me, and work. Last week I wasn't signed in to work and I didn't see this issue. Today I am (signed in to both accounts simultaneously) and it's happened twice already.

","body@stringLength":"298","rawBody":"

Anecdotally I can say that this happens vastly more often with two users signed in to the Mac.

\n\n

I have two accounts: me, and work. Last week I wasn't signed in to work and I didn't see this issue. Today I am (signed in to both accounts simultaneously) and it's happened twice already.

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