Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

Safari for Mac extension doesn't support unlock with Apple Watch

I use my Apple Watch to unlock 1Password, but every time the Safari extension logs out it forces me to type in my password. This does not happen in Chrome; I simply use my watch to click it unlocked....
browser extension
Former Member's avatar
Former Member
3 years ago

Hey @chadbush, it's possible that the 1Password for Safari extension may be having a hard time communicating with the 1Password app in order to unlock your account with Touch ID. To fix that, let us try the following:

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

Let me know how that goes.